Neutral testing – recognized certification
We are the only health tourism agency that has a TÜV certification.
Why is certification so important?
Our certificate and annual certification serve as objective proof of quality. On the way to certification, we were accompanied by an external auditor who annually provides support, training, and auditing. The main focus is on service promises, identifying and monitoring quality-related advice and service both on-site in Istanbul and Germany, and determining customer and employee satisfaction.
TÜV tested: At home and abroad, this attribute is associated with safety, reliability, and quality. The TÜV certification company evaluates and certifies compliance with legal requirements and voluntary standards during certification:
- Our service quality, as well as our service promises, which we communicate publicly, have been tested in all treatment areas (hair transplantation, eye laser, cosmetic surgery, dental aesthetics) after an internal and external audit, both in Germany (Rastatt) and in Turkey (Istanbul).
- Thus, as a patient, you can be sure that our promises are neutrally tested and recognized since they are TÜV-certified.
All of our patients who have used our services in the various treatments can participate in a customer service survey. We look forward to your feedback.